6. (a) How will you apply emotional intelligence in administrative practices? (150 Words) 10m
Ans. (a) Emotional intelligence is the quality of an individual to understand, manage and act upon his own emotions, as well as of others. This quality helps the individual in many ways not in his public life but also in his private life. In the administrative practices, this quality is of immense use in the following ways
(i) This quality helps the person to be self-aware which makes the person better understand the needs, strengths and weaknesses of his organisation.
(ii) In administration, a public servant is under immense pressure of fulfilling public demands, answering media questions and tackling political interference. In these matters, the quality of self-regulation plays an important role.
(iii) In administration, many times the decision does not go well according to the expectations, in this situation the quality of emotional
intelligence motivates the individual to continue with the process and develop perseverance.
(iv) It also develops empathy and compassion for the marginalised sections of the society which compels the public servant to think out of the box.
(v) Emotionally intelligent person maintains a balance between , life which is very crucial.
This quality also allows the individual develop a good relations with colleague,: superiors and subordinates.
Therefore, a single quality of emotional intelligence can really affect administration in a multi-pronged way.
Ans. (a) Emotional intelligence is the quality of an individual to understand, manage and act upon his own emotions, as well as of others. This quality helps the individual in many ways not in his public life but also in his private life. In the administrative practices, this quality is of immense use in the following ways
(i) This quality helps the person to be self-aware which makes the person better understand the needs, strengths and weaknesses of his organisation.
(ii) In administration, a public servant is under immense pressure of fulfilling public demands, answering media questions and tackling political interference. In these matters, the quality of self-regulation plays an important role.
(iii) In administration, many times the decision does not go well according to the expectations, in this situation the quality of emotional
intelligence motivates the individual to continue with the process and develop perseverance.
(iv) It also develops empathy and compassion for the marginalised sections of the society which compels the public servant to think out of the box.
(v) Emotionally intelligent person maintains a balance between , life which is very crucial.
This quality also allows the individual develop a good relations with colleague,: superiors and subordinates.
Therefore, a single quality of emotional intelligence can really affect administration in a multi-pronged way.